
Of late I’ve had some interesting situations at work, to say the least.
I’m a manager.
This, naturally, involves staff who report to me.
As it transpires, the staff in question have several “issues” with me.
These are many and varied, and some are the usual issues most of us have with their boss, but others have been quite bemusing.
One of the various grievances aired in recent days is the tone I use when I ask them to do something.
Please note I said ASK, not tell.
I don’t like being TOLD to do anything, thus I refuse to tell anyone else, so if I need something done, I ask.
Now, my interpretation of a manager is someone who does what needs to be done in order to do their job, picks up the slack should we have someone out sick or on leave, is first in, last out, and if needs be, delegates what would be considered smaller, less important tasks to others when pressed for time.
I’ve been working this way for well over 10 years, and until now it’s always worked, for myself and my staff.
How lucky am I, to now have people who are willing to point out where I’ve been going wrong???
It seems these are the errors of my ways.
I need to speak in a tone that is not short, demeaning, intimidating, nor am I to sound as if I’m becoming impatient should I need to ask for something to be done more than once before it happens.
Quote “We’ll get to it when we have time…”
Apparently I should use a more “gentle” tone.
Under no circumstances am I to take any notice of when they come and go from the office, how long they take for lunch, nor query what they do with their time.
Seems they know what their jobs and times are, and I should be content these things happen as a matter of course.
Having said that, what prompted this raft of grievances was me voicing my dissatisfaction over an incident where one of them stood in the store talking to a former staff member for 40 minutes, so you could forgive me for not taking any comfort in their assurances I have no need to take note of their times.
The best is yet to come however.
I was given a list, yes a list, of the things they think need to happen, in order to make the workplace a warm, fuzzy place.
This list included, but was not limited to, supplying morning tea once or twice a week, where they can down tools and take around 45 mins to an hour, so we could have a group session and air our problems.
I should give them a copy of my job description so as they have a better understanding of why there are times I need to work on weekends. Surely my job can’t be that difficult? {I need to add here, my job description runs to 28 pages!!! You could forgive me for saying it’s something of a complicated position. Please?}
I should let them know where I’m going, what I’m doing and when I’ll be back, should I ever have need to leave the office, because they need to know in case someone rings for me.
There were other little bits and pieces, mainly relating to me, basically, not managing them in any way, shape or form, because {apparently} they know exactly what they need to do, and feel they’ve been there long enough that they should be allowed that freedom.
I shit you not.
This has been my week, and people wonder why I drink?
Wonder no more my friends.
Wonder. no. fucking. more!